Refund policy
Refund & Return Policy
Overview
At Peak Performance Labs LLC, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our refund and return policy below.
Refund Eligibility
We offer refunds under the following conditions:
- Fraudulent or unauthorized transactions.
- Defective or damaged products.
Refund requests must include valid order details, and only one refund per product is allowed.
How to Request a Refund
To request a refund, please contact our customer support:
- Email: contact@peakautogear.com
- Phone: +1 (504) 457-9431
Approved refunds will be processed within 10 business days.
Return Policy
If you wish to return a product, please follow these steps:
- Contact customer support to request return authorization.
- Return the item within 10 days of delivery.
- Please note that customers are responsible for return shipping costs.
Returned items must be sent to the following address:
Peak Performance Labs LLC
3500 South DuPont Hwy
Dover, 19901
Refunds will be issued after the inspection of returned items.
Limitation of Liability
All products and services are provided "as is" without warranties of any kind. Peak Performance Labs LLC is not liable for indirect or consequential damages or losses resulting from the use of our products or website. Our maximum liability is limited to the amount paid for the product.
Contact Information
If you have any questions regarding our refund and return policy, please feel free to reach out to us:
- Email: contact@peakautogear.com
- Phone: +1 (504) 457-9431